Privacy Policy

Privacy Policy – NeerKart

At NeerKart, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and services.

By using NeerKart, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide better services, NeerKart may collect the following types of information:

Personal Information

When you create an account or place an order, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Payment Information

Order Information

When you place an order, we may collect:

  • Product details

  • Order history

  • Delivery information

  • Transaction details

Device and Usage Information

We may automatically collect:

  • Device type

  • IP address

  • Browser type

  • App usage data

  • Location data (for delivery services)

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To create and manage your account

  • To process and deliver your orders

  • To communicate order updates and delivery status

  • To improve our services and user experience

  • To provide customer support

  • To send promotional offers, updates, and notifications

3. Sharing of Information

NeerKart does not sell or rent your personal information to third parties.

However, we may share limited information with:

  • Delivery partners (NeerXpress) for order delivery

  • Payment service providers for secure payment processing

  • Legal authorities if required by law

All partners are required to maintain the confidentiality and security of your information.

4. Data Security

NeerKart takes reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. We use secure systems and technologies to keep your information safe.

However, no online system can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

NeerKart may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze platform usage

  • Provide a better browsing experience

You can choose to disable cookies in your browser settings if you prefer.

6. Your Rights

As a user, you have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your account

  • Control notification preferences

You may contact us anytime to request changes to your information.

7. Changes to This Privacy Policy

NeerKart may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us:

NeerKart Customer Support
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